PRIVACY POLICY STATEMENT
MyPleasure.com is a
licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit
organization whose mission is to build users' trust and confidence in the
Internet by promoting the use of fair information practices. Because this web
site wants to demonstrate its commitment to your privacy, it has agreed to
disclose its information practices and have its privacy practices reviewed for
compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has
agreed to notify you of:
- What personally identifiable information of yours or third party personally
identifiable information that is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under MyPleasure.com control
- How you can correct any inaccuracies in the information
If you have questions or concerns
regarding this statement, you should first contact the MyPleasure Privacy Team by
email at
privacy@mypleasure.com.
If you do not receive acknowledgment of your
inquiry or your inquiry has not been satisfactorily addressed, you should then
contact TRUSTe. TRUSTe will
then serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
MyPleasure.com will not share, sell or rent this information to others in any
way other than as disclosed in this policy or stated at the point where the
information is collected. MyPleasure.com collects information from our users in
several areas of our Web site as described in this privacy policy.
Order Forms
We request information from you on our order form,
including your contact information (such as name, email and shipping address) and
financial information (such as credit card number and expiration date). This
information is used to fill your orders and for billing and shipping purposes.
If we have trouble processing your order, we may use this contact information
to get in touch with you. We share this information, and only that information
that we believe is necessary, with those third parties that are involved in the
processing of your order. For example, the financial institution that issued
your credit card, and the shipping carrier that
delivers your order. However, we never actually store your credit card in our
database. It is discarded the moment your card is authorized. If you supply us
with your postal address in this manner, you may receive periodic mailings from
us with information on new products and services or upcoming events. If you do
not wish to receive such mailings, please follow our opt-out instructions below
("Your Choice to Opt-Out").
Product Reviews
If you choose to participate in submitting product reviews on our website,
we may ask you for information, including your email address, age, gender and
online name. All reviews are reviewed and edited prior to posting. If your review is
accepted, we will post your online name and rating as well as your actual review.
Generally, we use this information to improve our site and product selection and as a
resource for other visitors.
Polls
Our optional online surveys may ask visitors for
demographic information (such as relationship status) to help us better
understand our customers in aggregate. This information is not linked to any
other personal or identifying information.
Tell a Friend
If you elect to use our referral service to inform a friend about our site, we
ask for your name and email address as well as that of your friend. We
automatically send your friend and you a one-time email inviting him or her to
visit our site. We store this information indefinitely for the sole purpose of
sending this one-time e-mail. You or your friend may contact us at remove@MyPleasure.com to request
removal of this information from our database.
If you contact MyPleasure via email regarding any matter, you will not be
contacted for any reason other than as a response to the question or feedback.
You will not be defaulted into receiving any promotional material simply
by contacting us.
Postcards
If you elect to use our postcard service to send a message, we will add your
email address to our database. We may send you special offers from time to time. You
may contact us at remove@MyPleasure.com
to request removal of this information from our database.
Newsletter
If you wish to subscribe to our newsletter, we ask for contact information such
as your name and e-mail address. Subscription to our newsletter is optional and
requires your consent via our newsletter subscription form. Unsubscribe
instructions are included with the newsletter.
Special Offers
When you check the "opt-in" box on the order
page, you may occasionally receive information on products, services and
special deals. We offer you the option to discontinue receiving these
communications by "opting out" of receiving promotional offers and
material.
Cookies
A cookie is a message that the server for our Web site
gives to your Web browser. Your browser stores the message in a file called
cookie.txt. Each time the browser requests a page from the server, a message is
sent back to the server. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. The next time you visit
our site, your browser will send the cookie to the server, which can use the
information to present you with a more personalized experience (such as
retaining the contents of your shopping basket). MyPleasure uses cookies for
only two purposes: to maintain your shopping basket and to track which ad you
clicked to get to our site. We do not use cookies to store passwords or any
personal information about you.
If you reject the cookie, you may still use our site; however, the contents of
your shopping basket will not be retained between visits.
Session ID
Upon visiting our site, we assign you a unique Session ID and attempt to store
that onto your computer in the form of a cookie. This is used to keep track of
your shopping basket during your visit and between visits.
Affiliate ID
If you entered our site by clicking a link on one of
our affiliate Web sites, we will attempt to store the ID of the affiliate as a
cookie. We do this to ensure the affiliate receives proper credit for any
subsequent order you might place. Your personally identifiable information will
not be shared with any affiliates.
Log Files
We use standard server log files to identify IP
addresses, browser type, domain name, date and time users have accessed MyPleasure.com.
We use Internet Protocol (IP) addresses to analyze trends, administer the site,
track a user's movement and gather broad demographic information for aggregate
use. "Aggregate use" means that information from all users is
collected and gathered into a whole unit so that information as a whole can be
used. We do not link IP addresses to personally identifiable information.
Sharing
As all other retail stores, we use a credit card
processing merchant bank to bill users for goods and services. This company is
contractually obligated to not retain, share, store or use personally
identifiable information for any secondary purposes.
We have partnerships with other companies and individuals to provide
specific services. If you sign up for these services, we will share your
name, email address or other contact information that is necessary for the third party to
provide these services. These parties are not allowed to use personally
identifiable information except for the purpose of providing these services.
Aside from the previously
mentioned third parties involved in the processing of your order, we do not
share your personally identifiable information with any other entities. We also
may disclose your information to a third party if we believe in good faith that
the law or legal process requires it, to protect the rights or property of
MyPleasure.com or others, or as otherwise described in this privacy policy.
Your Choice to Opt-Out
You have the opportunity to "opt-out" of having your information used for
purposes not directly related to our site at the point where we ask you for
the information. For example, our order form has an opt-out box. If you want
to buy a product from us, but you do not want to receive future promotional
e-mails or marketing material, you simply uncheck the box to opt-out of the
group receiving such e-mails.
If you no longer wish to receive promotional e-mails from us or from our partners,
you may opt-out by e-mailing us at remove@MyPleasure.com.
You can also opt-out by clicking on the "unsubscribe" link within any email we send
you.
We notify you when your
information is being collected by any outside parties. You may then make an
informed choice as to whether or not you would like to continue receiving
services that require an outside party.
Occasionally, we may work with third parties in sending promotional emails or
newsletters. In such cases, we may provide our opt-out list to the third-party
for the limited purpose of removing those email addresses from the mailing.
Correcting and Updating Personal Information
If any of your personally identifiable information or email address changes, or if you no longer
wish to use our service, we offer you a way to correct, update or remove
your personal data that you have provided to us. This can be done by e-mailing us at
customerservice@MyPleasure.com.
Security
We want to protect your information. When you submit
sensitive information on our Web site, we take commercially reasonable steps to
protect your information online and off-line.
When you provide sensitive information on our site (such as credit card number),
that information is encrypted and protected with encryption software while in
transit. While you are on a secure page, such as our order form page, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked.
While we use encryption software to protect sensitive information online, we also
use our best efforts to protect your information off-line. Access to all of our
users' information is restricted in our offices. We take reasonable steps to
ensure that only employees who need the information to perform a specific job
are granted access to personally identifiable information. The servers on which
we store personally identifiable information are kept in a secure environment
behind a locked cage.
We utilize industry
standard SSL encryption when accepting your credit card information during our
online checkout process. In addition, we utilize the same encryption standard
when transferring your credit card data to our internal fulfillment system. To
further enhance our security measures, our fulfillment system
is protected from access via the Internet and we we never store your
actual credit card information.
If you have any questions about the security for our Web site, please e-mail us at
security@MyPleasure.com.
Links
This Web site contains links to other Web sites. We are not responsible for the
privacy practices of the other sites. We encourage you to read the privacy
statements of each and every Web site that collects personally identifiable
information. This privacy policy applies solely to information collected by
this Web site.
Notification of Changes
If we decide to change our privacy policy or email practices, we will post a link to those changes
on our Home Page so you will always be aware of what information we collect,
how we use it and under what circumstances, if any, we disclose it. If we
decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify you by e-mail. You
will have the choice to allow us to use the information in this different
manner. We will use information according to the privacy policy posted at the
time the information was collected, unless you agree otherwise.
Special Note for International Users
By visiting our Web site and providing us with data, you acknowledge and agree
that your personal information may be processed for the purposes identified in
our Privacy Policy. In addition, such data may be stored on servers located
outside your resident jurisdiction which may have less stringent privacy
practices than your own. By providing us with your data, you consent to the
transfer of such data.
Glossary of Terms
Affiliates
Affiliates are other Web sites that have agreed to place a MyPleasure link or
ad on their site in return for percentage-based compensation for all orders
that originate from their site.
Cookies
A cookie is a small data file that many Web sites
write to your hard drive when you visit them. A cookie file can contain
information such as a user ID that the site uses to track the pages you've
visited. But the only personal information a cookie can contain is information
you supply yourself. A cookie can't read data off your hard disk, determine
your email address, or read cookie files created by other sites. If you wish to
prevent Web sites from setting cookies on your browser, you may set your
browser to refuse cookies or to warn you before setting a cookie.
IP Address
When you are connected to the Internet, your computer
has a unique Internet ID called an IP address. Most people that connect through
a dial-up service, such as America Online, get a different IP address each time
they login. Others might have a permanently assigned IP address, called a
static IP address. It is difficult or impossible for a Web site to collect
personal information about you (i.e., your name, email address, etc.) from your
IP address alone, though it is easier if you have a static IP address.
Session ID
A unique ID assigned each time someone visits an
online store with a shopping basket system. Each store you visit will assign
you a different ID. Many stores use a cookie to save your Session ID for re-use
when you return to that same store. Most shoppers find it convenient that their
shopping basket is maintained between visits but others find it objectionable
and therefore turn cookies off.
SSL Encryption
A method by which information transmitted across the
Internet is scrambled to the point where it's hard to decipher by anyone who
should intercept the data before it reaches its destination. Most reputable
online stores make use of SSL encryption to request credit card information and
other sensitive data from their customers. Web pages where SSL encryption is
activated are typically identified by a lock or key symbol displayed somewhere
in your browser. Refer to your browser's documentation for the specific symbol
and location.
Contacting Us
If you have any questions about this privacy
statement, the practices of this site, wish to have information about you
deleted, opt-out of mailings, or want to place an order via a method other than
the Internet, you can contact us at:
MyPleasure.com
Sawhorse Enterprises
1061 Sneath Lane,
San Bruno, CA 94066
Email: info@mypleasure.com
Phone: 1-866-MYPLEASURE
Fax: 650-873-8368
Policy last updated on: December 21, 2005